Art of Troubleshooting in IT: Isolate, Fix & Document
TLDR; Troubleshooting in IT is a key skill for tech system maintenance. It involves: prep (gather info, ID problem, define scope & prioritize tasks); isolate (eliminate potential causes, test assumptions); resolve (find & implement solution, verify); document (record problem & solution, update knowledge base, share info); prevent (ID root cause,… Read More »Art of Troubleshooting in IT: Isolate, Fix & Document